Mason partners with TimelyMD to improve student health and well-being

John Hollis — Mon, 24 Oct 2022 18:20:30 +0000

Mason partners with TimelyMD to improve student health and well-being John Hollis Mon, 10/24/2022 - 14:20

Mason and TimelyMD have partnered to improve student health and well-being. Graphic provided

George Mason University and TimelyMD have teamed up in an effort to improve student health and overall well-being with free and equitable access to mental health support.

The TimelyCare platform, which launched on October 17, provides a 24/7 virtual extension of campus counseling center resources to improve student well-being, engagement, and retention.

Using TimelyCare on a phone or other device, Mason students can now select from a wide-ranging menu of virtual care options from licensed counselors in all 50 states at no cost and without the hassle of traditional insurance.

Services included on-demand mental health and emotional support, appointment-based mental health counseling, psychiatric support, health coaching and digital self-care content in a hybrid model of care in collaboration with on-campus resources.

“TimelyCare is a great complement, and supplement, that enhances our existing university support services,” said Provost and Executive Vice President Mark Ginsberg. “Students now have more options when looking for help—wherever they are and whenever they have a need.” 

In addition, faculty and staff have access to support that empowers them to guide students to TimelyCare resources to help students achieve a sense of well-being, live healthier lifestyles and improve their mental health.

Benefits to students include convenient 24/7 care, reduced wait times, a diverse provider network and the peace of mind that comes from knowing that TimelyCare is a safe, secure, and HIPAA-compliant platform that follows campus-specific protocols to facilitate care coordination and follow-up to ensure continuity of care.

Student do not need insurance to access TimelyCare, and will have access to it until the last day of their graduating semester.

“The health and safety of our students is our top priority," said Rose Pascarell, Mason's vice president for University Life. “TimelyCare’s ease of use, convenience and immediacy make it easier than ever for our students to get the support they need, when they need it.” 

That’s just what Michelle Melo had in mind when the second-year master's student from Manila, Philippines, studying systems engineering first downloaded the TimelyCare app.

She said she found the platform “very easy” to use and of great value, especially to international students like herself who hail from cultures where there can be a stigma surrounding mental health issues.

“Having a resource to help our mental well-being will help us move away from the stigma that mental health is just a mood swing and actually assist us in receiving the help that we need,” Melo said.

The need for 24/7 access to high-quality care has never been more important. According to the American Council on Education, student mental health is the top concern of college and university presidents and is also the number one reason students leave college. A recent report by Gallup and the Lumina Foundation found that three out of four students in bachelor’s degrees programs who considered stopping out – stopping with the intention of returning to school – cited emotional stress as their reason.

Sixty percent of all students who have sought mental health support through TimelyCare said they would have done nothing if the service were not available, according to the company.

“Meeting the need for equitable, on-demand access to care is a critical challenge that extends beyond campus boundaries. TimelyCare allows colleges and universities like George Mason University to solve problems rather than just treat symptoms,” said Luke Hejl, TimelyMD CEO and co-founder. “Our mission at TimelyMD is to improve the health and well-being of college students by making virtual care accessible anytime, anywhere. Through TimelyCare, we are proud to deliver best-in-class health and well-being solutions to help students thrive.”

Founded in 2017, TimelyMD serves more than a million students at more than 200 campuses nationwide.

Topics

Office of the Provost

TimelyMD

Strategic Direction

The Inclusive Teaching and Curriculum Initiative seeks to foster a more welcoming atmosphere for all students to increase learning

John Hollis — Fri, 26 Aug 2022 15:09:04 +0000

The Inclusive Teaching and Curriculum Initiative seeks to foster a more welcoming atmosphere for all students to increase learning John Hollis Fri, 08/26/2022 - 11:09

The Inclusive Teaching and Curriculum Initiative seeks to foster a more welcoming atmosphere for all students. Photo by Cristian Torres/Strategic Communications

Christopher A. Carr, chief diversity office in George Mason University’s College of Engineering and Computing (CEC), sees the new Inclusive Teaching and Curriculum Initiative as a natural response to President Gregory Washington’s call for exemplars in combating systemic racism and the marginalization of underserved groups in academia.

The two-workshop program, which was developed by the college’s Office of Diversity, Outreach, and Inclusive Learning (DOIL), is an acknowledgement that the increase in diverse student populations entering higher education has not been met by a corresponding increase in resources for faculty to teach those visible and often invisible entities, Carr said.

The team piloted a short course for CEC and College of Science faculty, offering them tools and techniques for fostering inclusion and making them aware of university resources available to them.

Three faculty enrolled in a longer five-module course on “in-depth inclusive curriculum practices that are designed around identity, power, positionality and privilege and their system effects in higher education,” Carr said.

The initiative is part of efforts to heed the call of President Washington’s Anti-Racism and Inclusive Excellence Task Force (ARIE), which joined the Stearns Center for Teaching and Learning and the Office of Community Engagement and Civic Learning in funding curriculum design, teaching strategies and pedagogical resources supporting anti-racist and inclusive teaching. Supporting the integration of ARIE throughout the Mason curriculum was one of the three areas recommended for funding by the task force’s Curriculum and Pedagogy Committee.

Short-course topics covered introduction to tools/techniques needed to foster inclusion, and introduction to inclusive assessment tools and course resources. Long-course workshop modules included topics surrounding the current state of inclusive pedagogy in engineering education, student-centered course design, and course activities and appropriate space needed for more inclusive classrooms.

Inclusive classrooms are settings in which the instructors/faculty and students work together to create and sustain an environment where all feel safe, supported and encouraged to express their views and concerns.

“We hope that, in these classrooms, content is deliberately viewed from multiple perspectives and the varied experiences of a range of groups,” said Carr, who noted the critical assistance of Christi Wilcox, his diversity associate, in putting things together.

Faculty members who took part in the summer’s long-course workshop were Mihai Boicu, an associate professor and associate director at the Learning Agents Center Information Sciences and Technology School of Computing within the CEC; Eugene Kim, an assistant professor of bioengineering in the CEC; and Katherine (Raven) Russell, an assistant professor of computer science within the College of Engineering and Computing.

“We want to ensure that faculty are able to present content in a style that reduces all students’ experiences of marginalization and, whenever possible, helps students and faculty understand that their individual experience, values and perspectives influence how they construct and evaluate knowledge in any field or discipline,” Carr said.

Topics

Campus News

Faculty and Staff News

College of Engineering and Computing

College of Science

Inclusion

diversity

Center of Community Engagement and Civic Learning CECiL

President's Task Force on Anti-Racism and Inclusive Excellence