Office of the Provost

Mason partners with TimelyMD to improve student health and well-being

John Hollis — Mon, 24 Oct 2022 18:20:30 +0000

Mason partners with TimelyMD to improve student health and well-being John Hollis Mon, 10/24/2022 - 14:20

Mason and TimelyMD have partnered to improve student health and well-being. Graphic provided

George Mason University and TimelyMD have teamed up in an effort to improve student health and overall well-being with free and equitable access to mental health support.

The TimelyCare platform, which launched on October 17, provides a 24/7 virtual extension of campus counseling center resources to improve student well-being, engagement, and retention.

Using TimelyCare on a phone or other device, Mason students can now select from a wide-ranging menu of virtual care options from licensed counselors in all 50 states at no cost and without the hassle of traditional insurance.

Services included on-demand mental health and emotional support, appointment-based mental health counseling, psychiatric support, health coaching and digital self-care content in a hybrid model of care in collaboration with on-campus resources.

“TimelyCare is a great complement, and supplement, that enhances our existing university support services,” said Provost and Executive Vice President Mark Ginsberg. “Students now have more options when looking for help—wherever they are and whenever they have a need.” 

In addition, faculty and staff have access to support that empowers them to guide students to TimelyCare resources to help students achieve a sense of well-being, live healthier lifestyles and improve their mental health.

Benefits to students include convenient 24/7 care, reduced wait times, a diverse provider network and the peace of mind that comes from knowing that TimelyCare is a safe, secure, and HIPAA-compliant platform that follows campus-specific protocols to facilitate care coordination and follow-up to ensure continuity of care.

Student do not need insurance to access TimelyCare, and will have access to it until the last day of their graduating semester.

“The health and safety of our students is our top priority," said Rose Pascarell, Mason's vice president for University Life. “TimelyCare’s ease of use, convenience and immediacy make it easier than ever for our students to get the support they need, when they need it.” 

That’s just what Michelle Melo had in mind when the second-year master's student from Manila, Philippines, studying systems engineering first downloaded the TimelyCare app.

She said she found the platform “very easy” to use and of great value, especially to international students like herself who hail from cultures where there can be a stigma surrounding mental health issues.

“Having a resource to help our mental well-being will help us move away from the stigma that mental health is just a mood swing and actually assist us in receiving the help that we need,” Melo said.

The need for 24/7 access to high-quality care has never been more important. According to the American Council on Education, student mental health is the top concern of college and university presidents and is also the number one reason students leave college. A recent report by Gallup and the Lumina Foundation found that three out of four students in bachelor’s degrees programs who considered stopping out – stopping with the intention of returning to school – cited emotional stress as their reason.

Sixty percent of all students who have sought mental health support through TimelyCare said they would have done nothing if the service were not available, according to the company.

“Meeting the need for equitable, on-demand access to care is a critical challenge that extends beyond campus boundaries. TimelyCare allows colleges and universities like George Mason University to solve problems rather than just treat symptoms,” said Luke Hejl, TimelyMD CEO and co-founder. “Our mission at TimelyMD is to improve the health and well-being of college students by making virtual care accessible anytime, anywhere. Through TimelyCare, we are proud to deliver best-in-class health and well-being solutions to help students thrive.”

Founded in 2017, TimelyMD serves more than a million students at more than 200 campuses nationwide.

Topics

Office of the Provost

TimelyMD

Strategic Direction

Team of Mason researchers win NSF ADVANCE Catalyst grant for STEM programs

Colleen Rich — Mon, 29 Aug 2022 19:07:48 +0000

Team of Mason researchers win NSF ADVANCE Catalyst grant for STEM programs Colleen Rich Mon, 08/29/2022 - 15:07

A team of George Mason University employees dedicated to building and maintaining more diverse faculty and staff has secured a National Science Foundation (NSF) ADVANCE Catalyst grant for just under $300,000 to help them with the process.

From left, Mason faculty Tehama Lopez Bunyasi, Jaime Lester, Girum Urgessa, Milagros Rivera, and Leigh McCue Weil. Photo by Anthony Bahizi

Team members for this project include Milagros Rivera, director of faculty diversity, inclusion and well-being, Office of the Provost; Jaime R. Lester, associate dean of faculty affairs, strategic initiatives, College of Humanities and Social Sciences; Kim Eby, vice provost for faculty affairs and development, Office of the Provost; Girum Urgessa, associate professor of civil, environmental and infrastructure engineering, College of Engineering and Computing (CEC); Leigh McCue-Weil, associate professor, Department of Mechanical Engineering, CEC; and Tehama M. López Bunyasi, associate professor in the Carter School for Peace and Conflict Resolution.

“I called for a group of people from science, engineering, and social sciences to have discussions about how we could frame the potential grant,” said Rivera.

This diverse group of scholars conducts multidisciplinary research that helped secure the grant, which was submitted in June 2021. In February 2022, they were asked to respond to technical questions from reviewers before the official notification of award was received in May.

Illustration by Getty Images

The grant marks the first step of a long-term project. “This is try number three and five years in the making, so we’re pretty excited that we were finally able to secure the grant,” said Lester.

NSF has three types of grants: Catalyst, Adaptation, and Institutional Transformation. Catalyst, the smallest of the grants, funds university research that will lead to innovative ideas and bigger grants to implement the ideas.

The goal of this grant program is to advance representation of women in higher education science, technology, engineering, and mathematics (STEM) programs and careers. For more than two decades, the NSF has invested millions of dollars to support these catalyst-funded projects at more than 100 institutions of higher education and STEM-related nonprofit organizations.

“Winning this coveted grant signals to the nation that George Mason University is an R1 institution that is serious about dismantling barriers to greatness,” said López Bunyasi. “It’s committed to preparing its diverse student body for the immense challenges that lie ahead.”

The team's research will focus on increasing diversity among faculty within Mason’s STEM programs. This research will also contribute to work begun with President Gregory Washington’s Task Force on Anti-Racism and Inclusive Excellence initiative.

Currently, the faculty/staff demographics of Mason lag behind the diversity of the student body.

“Our numbers are low. Black faculty is not quite 6%, and Latinx faculty is not even 4%,” said Rivera. Approaching the lack of diversity among STEM faculty at a systemic level is how the catalyst-funded project plans to implement new equitable policies.

Although the grant is exclusively focused on faculty diversity, students will benefit in the long run. “Our students cannot be what they cannot see, and having more STEM faculty diversity will certainly be a motivating factor for them to pursue STEM fields, as well as for pursuing academic careers,” Urgessa said.

The team will focus on three general areas during their research: institutional culture, recruitment and hiring, and equity.

“Universities are ecosystems, you have different things supporting one another,” Rivera said. “When we improve institutional barriers that impede the recruitment and retention of diverse faculty, there are outcomes at the student level.”

The grant will reside in the Office of the Provost.

“Even though the grant is for STEM, the best practices really apply to the entire university. The result of having an ADVANCE grant is that it has a broader impact,” said Rivera.

Topics

Office of the Provost

President's Task Force on Anti-Racism and Inclusive Excellence

diversity equity and inclusion DEI

Research